Nancy's Knit Knacks
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How do I get help/support from Nancy's Knit Knacks on its various tools?
Check this website for helpful solutions to common problems
Swifts and Skein-winders
Proper use of Flexi-Skeiner Yarn Guides
Yarn tensioner guides
NKK Videos on YouTube
Motor and Belt Issues
Is the motor wearing out?
What is with my motor's belts? They keep stretching!
Older Power Bases which use Black/Orange Belts
Power Base seems too weak to turn Ball Winder
See all 6 articles
Power Base is not responding to control panel
The membrane panel may be damaged.
Tech Alert! Membrane failure 3-3-2015
Wonky Balls (mis-shaped balls of yarn)
Tensioner Post and curly Q positions
O-ring Tension too tight or too loose
O-ring on Spindle Flange
Curly Q Position
Dirty Ball Winder gears
See all 7 articles
Handle freezing up and getting hard to turn
Possible causes for this condition (slow rotation - hard to turn handle) are as follows:
Row Counter Plus
Battery Changing Procedure
New Row Counter Plus with colored buttons
Parts of the Yarn Pet Series
Yarn Pet Parts
Wooden disc is not spinning
I can't get the collar to fit onto the rod
The yarn guide post will not fit into the hole easily
Help Desk Software